Last update: 15 June 2020
Our payment methods are: Interac and Credit Card via PayPal.
We invoice in two parts:
- The first rental invoice (represents 25% of the total rental amount) is required to reserve your van. You have 5 days after you receive that invoice to pay it. If not, we free the calendar and you lose your reservation.
- The second invoice (75% of the total rental amount) as well as the security deposit (1000$, refundable) are sent out 2 weeks prior to your departure and they both must be paid the day before you leave at the latest.
Cancellation policy (2020 – COVID)
You may cancel without incurring extra fees up until 2 weeks before your departure date.
Opening hours for pickup and dropoff
Monday to Sunday, 8h00 am to 12h00 pm. By appointment only. We don’t have a counter open to the public.
Respecting the 24 hour cycles
To ensure the good flow in between travellers and to prepare the vans, we please ask you to respect the cycle of 24-hour rental.
For example: if you have taken the one week rental and you left on a Friday at 10:00 am, this means that we will be waiting you the upcoming Friday at 10:00 am.
We reserve the right to charge you 10$ per hour + tax, for every late hour.
Kilometers and fuel
You have the right to 250 km per day. Every extra kilometer will be billed at 0.15 $ + tx per km. You are responsible for fuelling the van during the trip.
At departure, your tank will be full. At your return, we expect it to be full as well.
A security deposit of 1000$ must be paid prior to your departure.
This deposit has to be paid using PayPal and it’s fully refundable.
We will use it only when there is any damage or loss of equipment, lack of fuel, late fees, extra kilometers or cleaning fees.
Cleaning conditions of the vehicle
The renter is responsible to return the van in the same cleaning situation that it was picked up. We reserve the right to charge 100$ for cleaning fees if the cleanliness level is unacceptable.
All renters must have a valid drivers licence valid in Quebec – as well as in all the other provinces and states in their itinerary- for the whole rental period.
All drivers must be present at the moment of pickup and must have a copy of their valid licence. An international drivers licence is required for all foreign travellers.
Minimum driving age
All drivers must be 21 years old or more.
The daily rate for all vehicles includes public liability insurance (up until 3M).
The Collisions, Damage and Theft Insurance at 20$ per day + taxes is not included in the daily rate and it’s mandatory, unless you already have an insurance policy valid in Québec (proof required).
The franchise for this Collisions, Damage and Theft Insurance is 250$.
Fines and traffic violations
If the renter gets any fines for traffic violations or parking tickets, he or she is responsible for paying these fees.
We reserve the right to share the renter’s information as well as a copy of our rental agreement with the city and authorities from which the fine has originated.
If this happens, we will communicate with the renter and we reserve the right to charge administrative fees of 100$ for this inconvenience.
Smoking of all kinds is prohibited inside our vehicles.
Theft or damage
The renter is responsible for contacting Lazy Camper Van and the police if he or she is victim of theft.
The damages of windshields, tires, windows and body of the van are to be covered by the renter (driver).
Make sure you take note of any existing dents or damage to the car upon pickup by using the vehicle report sheet.
Any modification or removal of any car parts is completely forbidden.
Driving off roads is completely forbidden. The renter is responsible for any damage to the vehicle, body, tires and towing fees that may result from driving in wild or off-road zones.
All vehicles must stay within the province of Quebec, unless a written agreement has been made beforehand.
All the times the vehicle leaves the province without having signed a written agreement, the security deposit will be taken and will not be refunded.
Breakdowns on the road
If the renter experiences a breakdown, we ask him or her to contact us immediately and let us guide you through the situation.
All vehicles come with roadside assistance 24-7.
Executing any mechanical, electric or body works on the vehicle on your own is prohibited.
Failure to contact us and to continue to drive, or trying to repair the vehicle on your own is forbidden and will make your security deposit non refundable.
Your property and your objects
You release us from any responsibility of any damage or theft to any objects and property that you may carry or leave inside one of our vehicles or at our office.